Aftermarket Technical Support
Slide
Slide
Aftermarket Technical Support
Technical Representation with Customers
We operate as national and international company representatives for meeting the technical and commercial demands, and product validation with customers. Among the activities we highlight:
-
Technical follow-up and regular visits to customer premises;
-
Technical analysis of quality problems reported by customer;
-
Analysis of field returned parts (Warranty)
-
Technical representation with customer and coordination of containment action;
-
Product integrity analysis when suspected to be origin of complaint, identification, storage and return;
-
Detailed information report regarding product performance in customer.